OMG this has been such an ordeal.
I thought in America you went to the store, buy a stove, they delivered it in a couples days and everyone is happy.
I thought companies stood by there products and customers.
I thought someone out there had a clue!
Well I lived in the 3rd world for many years and had better service - no lie.
No, not some high end custom stove I tell you; no this is all over just a $600 everyday gas stove.
While we are fixing up the house, and having to change out the broke ass old electric stove, we though we would convert to a gas stove, as they are so much nicer. We cook 3 meals a day 7 days a week for the most part, so a nice stove is important to us. That also meant having to have a gas line installed, which turned out to be a pain and huge expense on its own.
Well, 3 months and 6 days, 3 stove deliveries, 2 stove returns, 2 damage stoves, 3 companies (Sears that did such a shitty job, and didn't care, I will never ever buy anything from them again), 20 feet of new gas line, county inspections, 1 credit card charge back. I would continue, but it is depressing me all over again....
We have been cooking for over 3 months on the broken electric stove that came with the house - only one broke ass small burner.
I'm trying to cook dinner switching puts around one one broke ass heating element.
Finally, the Samsung Gas stove that we ended buying from Home Depot arrived. Oh wait, ya this one was also delayed 10 days, as the truck got into an accident. But it finally arrived, it was not damaged, I didn' t get lip from the delivery guys like the Sears guys, and the installation guys were great and did such a good job I tipped them well.